Company Description

Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 27,000+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.

Job Description
- Roles & Responsibilities :

Work as CLT ( Customer Loyalty Team ) member supporting IT Infrastructure operations and IT services for locations at Bosch, Adugodi
- Support budgeting, procurement, lifecycle management & operations of end user devices eg. laptops, desktops, iphones, ipads, printers etc and communication devices like hardphones as defined in respective processes - IT Fleet Management, Mobile Service delivery, Manage Print Services and Unified Communication Services ( MS Teams …etc)
- Work as local network partner for central network team.




- Act as 2nd Level escalation contact for IT Help desk team at location.
- Follow IT Service Management processes (ITIL) in accordance with defined service level/KPIs & organization guidelines, rules and regulations.
- Work on and make effective use of new technology topics like Gen-AI, data analysis and data visualization platforms & automation tools to support business requirements and solutions.
- Close coordination & collaboration with customers, stakeholders & cross functional teams on various IT Infrastructure projects & activities at location.
- Support implementation of current IT products and solutions.
- Consult and support internal customers on standard, cost effective IT solutions and support to deliver the same.
- Cooperate with IT central teams to oversee, manage & maintain IT infrastructure activities, services & projects

Qualifications

Educational qualification:
Bachelor’s degree in IT, Compu

📌 IT Support Specialist (Bengaluru)
🏢 Bosch Group
📍 Bengaluru