Company Description
Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change.
By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create agile platforms and intelligent digital experiences that drive innovation and transform businesses.
From prototype to real-world impact - be part of a global shift by doing work that matters.
Job Description
- Analyze business needs, current system architecture, and future goals to design optimal ServiceNow solutions.
- Create scalable, maintainable technical blueprints aligned with business requirements and platform capabilities.
- Design and oversee integrations with enterprise systems using industry-standard protocols (REST, SOAP, etc.).
- Ensure architecture aligns with best practices, platform governance, and security standards.
- Collaborate with stakeholders to understand business processes, challenges,and desired outcomes.
- Deliver solution recommendations,
proof of concepts (POCs), and demos tailored to client environments.
- Contribute to estimates, proposals, and implementation plans during pre-sales and RFP phases.
- Participate in client workshops, stakeholder presentations, and solution envisioning sessions.
- Lead cross-functional technical teams, including developers and administrators, throughout project delivery.
- Configure and customize ServiceNow modules and workflows to meet functional requirements.
- Ensure seamless integration with enterprise systems and third-party platforms.
- Conduct testing, validation, and code reviews to ensure technical quality and performance.
- Conduct knowledge transfer sessions and provide training for end-users and support teams.
- Monitor system performance, troubleshoot issues, and recommend enhancements for scalability and efficiency.
- Support change management efforts and ensure successful ad
📌 ServiceNow Technical Architect (Pune)
🏢 Endava
📍 Pune