Description
Head of Enterprise Applications
· Reports to: Chief Information Officer (CIO)
· Department: Information Technology
· Type: Full time
Role Summary
The Head of Enterprise Applications is accountable for the strategy, governance, and performance of enterprise-wide applications that support the firm’s core business functions, including finance, client relationship management, and human capital management. Operating within a globally distributed professional services firm of 6,500+ employees, this role will oversee critical systems such as Microsoft Dynamics (ERP), Oracle (HCM/Finance), ServiceNow and Salesforce (CRM) to enable operational excellence, scalability, and innovation across regions. Automation for the firm will also be managed by the Enterprise Application Leader. Driving productivity, efficiency and working closely with AI solutions, vendors and partners.
Key Responsibilities Strategic Leadership
· Develop and execute a multi-year enterprise applications strategy aligned to global business priorities.
· Drive the roadmap, investment,
and modernization of key platforms, including Microsoft Dynamics, Oracle, and Salesforce.
· Ensure applications support a flexible, cloud-first architecture that can scale across geographies and service lines.
· Enterprise Application Management
· Lead the design, implementation, and optimization of:
· Microsoft Dynamics for finance, project accounting, and operational management.
· Oracle for HCM and financials.
· Salesforce for business development, client engagement, and pipeline visibility.
· Ensure systems meet compliance, security, data privacy, and audit requirements (e.g., GDPR, SOC2).
· Oversee system performance, integration, and lifecycle management for enterprise platforms.
Global Stakeholder Engagement
· Partner with global and regional business leaders to gather requirements, set priorities, and deliver solutions that meet diverse user needs.
· Facilitate cross-functional governance t
📌 Head of Enterprise Applications (India)
🏢 Kroll
📍 India