Healthcare RCM Copilot Agent Specialist (Associate II)
Company: Ensemble Health Partners
Department: Revenue Cycle Management (RCM) / Operations
Location: Remote, India
Employment Type: Full time
Reports To: Manager Analytics / Director
About the Role
Ensemble Health Partners is seeking a highly motivated Healthcare RCM Copilot Agent Specialist (Associate II) to drive AI-powered transformation within Revenue Cycle Management operations. This is a techno-functional role ideal for professionals with strong Healthcare RCM expertise and hands-on experience leveraging Microsoft Copilot, Copilot Studio, Power Automate, and other AI productivity tools to improve operational efficiency and business outcomes.
The successful candidate will bridge healthcare revenue cycle operations and modern AI technologies by designing, deploying, and governing AI-assisted workflows, Copilot agents, and business automation solutions that enhance productivity, decision-making, and process effectiveness.
Key Responsibilities
AI & Automation
- Design, build,



and deploy Microsoft Copilot Studio agents for healthcare RCM and executive productivity use cases.
- Develop advanced Power Automate workflows for approvals, routing, escalations, reminders, and business process orchestration.
- Configure AI-assisted workflows using Microsoft Copilot, ChatGPT, and Claude within approved governance standards.
- Establish prompting standards, validation controls, and quality review processes for AI-generated outputs.

Revenue Cycle Management
- Support and optimize revenue cycle processes including:
- Patient Access
- Eligibility Verification
- Claims Management
- Denial Management
- Appeals
- Collections
- Accounts Receivable Follow-up
- Payment Posting
- Identify automation opportunities that reduce manual effort and improve operational performance.

Knowledge Management & Business Enablement
- Own SharePoint knowledge architecture used by Copilot agents.
- Maintain SOPs, payer policies, process documenta

📌 Engineer II, AI (Bengaluru)
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📍 Bengaluru