About Us:

We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That’s the Power of Us, that’s the Power of PVH+.

One of PVH’s greatest strengths is our people. Our collective desire is to create a workplace workplace where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion & Diversity at PVH here.

POSITION SUMMARY:

The Collections Specialist is responsible for executing collection activities to reduce aged receivables and support cash flow goals. This role involves direct customer contact via email, monitoring overdue accounts, escalating unresolved issues,



and maintaining detailed records of collection efforts. The role supports the company’s working capital initiatives while ensuring a positive customer experience.

PRIMARY RESPONSIBILITIES/ACCOUNTABILITIES OF THE JOB:
- Perform daily collections activities on assigned portfolio of customer accounts across business units or geographies, including ensuring invoices sent EDI were received
- Send invoices as for accounts not receiving via EDI.
- Triage order release issues.
- Request pro-forma invoices and send to Cash in Advance customers.
- Contact customers via email to follow up on outstanding payments and resolve billing issues.
- Maintain documentation of customer interactions and follow-up actions.
- Investigate and resolve short payments, disputes, and unapplied payments by coordinating with internal teams such as cash application, sales, and deductions.
- Escalate unresolved issues appropriately to manager.
- Track and mo

📌 Collections Specialist-1 (India)
🏢 PVH
📍 India