- Providing support to the Sales and Production team by timely dispatching materials to site
- Coordinating with Sales and Product dispatch team by managing schedules, filing significant documents and communicating relevant information
- Handle the processing of all orders with accuracy and timeliness
- Checking, analysing, evaluating the quotations
- Communicate effectively with sales team and clients
- Inform clients or sales team of unforeseen delays or problems in transportation
- Respond to complaints from customers and give after-dispatch support when requested
- Supporting customers to process orders by creating quotations if sales team is busy.
- Coordinate for manufacturing samples for sales team or clients with other vendors.
- Monitor daily stock position for re ordering and prepare PO.
- Notifying Damages of Goods to vendors
- Co-ordinate for inward material delivery including imports. Check Bill of Entries for customs.
- Enter, process, monitor and coordinate all import shipments, working closely with vendors, ocean carriers / freight forwarders,
Customs brokers and trucking companies.
- Check suitable freight costs
Key skill
- Demonstrate the ability to prioritize scheduling backorders in addition to tracking and resolving customer issues.
- Reassign work as needed to manage customer's expectations making judgements based on current workloads and priorities.
- Monitor production activity and schedules ensuring that customer commitments are met, clearly communicate status changes back to the customer in regards to early or late anticipated arrivals.
- Develop and update transport vendors dispatch schedule regarding.
- Call sales team/Customer to inform them of variances in delivery times.
- Provide timely reports to immediate Manager as requested.
- Possess very strong interpersonal skills and be able to discuss dispatch issues with Transport Vendors, Customers, sales team and managers.
Required Skills
- Should exert sound judgment, discretion and prese
📌 Dispatch Supervisor (Pune)
🏢 The Search House
📍 Pune
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