Job Description:
As a ServiceNow Technical Lead,
You will be the primary technical executor delivering insurance workflow solutions on ServiceNow FSO. You will lead development, manage code migration and release cycles, drive automation through Flow Designer and Playbooks, and mentor junior developers — all within a practice building custom insurance applications spanning claims processing, billing integration, policy servicing, AI document processing, and compliance automation.
This role requires a seasoned skilled with deep ServiceNow development experience, strong understanding of platform upgrade cycles, and proven ability to review, refactor, and migrate code into stable production environments. You will also guide teams through technical best practices, platform governance, and continuous improvement efforts.

Key Responsibilities
• Support the design, development, and implementation of scalable ServiceNow solutions aligned with client requirements and platform best practices.
• Review and refactor submitted code, ensuring quality, performance,



and maintainability across modules and custom applications.
• Manage the end-to-end migration of code and configurations from development to production environments.
• Participate in platform upgrades, patching, and release activities, ensuring minimal disruption and optimal performance.
• Collaborate with architects, administrators, and business analysts to define requirements and implement solutions using ServiceNow native tools.
• Drive automation through Flow Designer, Playbooks, and Automated Test Framework (ATF).
• Ensure adherence to coding standards, security guidelines, and compliance requirements.
• Mentor and guide junior developers, promoting a culture of technical excellence.
• Support continuous improvement initiatives across development, testing, and deployment processes.

Required Skills & Experience
• 8–10 years of overall experience in ServiceNow design, development, and implementation.
• ServiceN

📌 ServiceNow Technical Lead (Noida)
🏢 DXC Technology
📍 Noida