Job Description

We are Kaleyra A global CPaaS listed at the New York Stock Exchange.

We power communications via cloud and APIs (through messaging, voice, and chatbots) for the largest companies in the world, including the social networks you use every day, the largest automotive producers, top banks and credit card issuers, various airlines and travel companies, and the most widely-used e-commerces and retailers out there.

We have customers in all continents (except Antarctica) and our vision is to be the world’s most Trusted, Secure and Innovative communication platform to enable real-time conversations between brands and their users.

We are a diverse team of 330+ individuals from different parts of the world working hard (playing hard) and caring for each other. Our quick growing team is spread across 12 locations around the globe, including Italy, India, Germany, United Arab Emirates, the United States, and Singapore.





We’re now looking for someone that is ready for new exciting challenges and willing to enter our family as “Program Quality & Process Excellence Manager".This position is full time and will be based in our Bangalore office (during COVID-19 crisis, the position will be remote-based).

Job Requirement:
• Working experience in both Product development and service organization – Ideal, Preferable is product development (15-18 years)
• Experienced in contributing or setting up Quality Management system or Product development Framework in SW Product development organizations
• New Product Introduction (NPI) Quality management experience • Worked in Enterprise SW Development product programs
• Prepared organization/teams for SW/Product Quality certifications like ISO etc.,
• Quality management of Cross functional matrix Virtual teams
• Worked with teams working in Agile methods, Scrum, Kanban, SAFe
• Preferable – Experience in setting up and/or coaching teams on Agile practices.
• Setup quality metrics based on a QMS and Agile interweaved
• Perform fu

📌 Program Quality (Bengaluru)
🏢 Kaleyra
📍 Bengaluru