Job Sector: Customer Services, ITES, BPO
Job Type: Permanent
Working: Office Only
Experience:3 - 6 Years
Eligibility Criteria:

Education: Any Degree

Experience: Min 2 Yrs

Position: Admin cum CRM

Salary: As per Company Norms

Location: Chennai

Shift: General

Responsibilities:
- Building and maintaining profitable relationships with key customers.
- Overseeing the relationship with customers handled by your team.
- Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest products in order to increase sales.
- Expanding the customer base by upselling and cross-selling.
- Understanding key customer individual needs and addressing these.




- Conducting business reviews using CRM programs.
- Knowing your competition and strategizing accordingly.
- Maintain a positive attitude focused on customer satisfaction.

Skills Required:
- Excellent Communication Skills.
- The ability to work well under pressure.
- Problem-solving skills.
- Team working skills.
- Relevant technical knowledge.
- Valuable leadership skills.
- Analytical skills.

* Candidates willing to work with General shift basis Can Apply for the job

* Female candidates also apply this job

📌 4361 (Chennai)
🏢 Sonya M. Recruiting
📍 Chennai