Must be proficient in the installation, development and configuration for the following:
• Genesys Routing: Framework & Routing
• Genesys IVR: Inbound & Outbound application support
• Genesys Reporting: CCA & Infomart
• Genesys Management: Management, Provisioning and Monitoring
• Call Recording /Provisioning & QA monitoring
• VHT: Virtual Hold Technology
• Softphone: Voxai Softphone service and client installation and support
• Work force management and Integration
• Established expertise with Java Programming, .Net Programming, SQL Programming, XML,
HTML, Web Development Technologies, Object Oriented Analysis & Design
📌 IVR Developers (Hyderabad)
🏢 CrossBorders EiE Service Pvt
📍 Hyderabad
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