· Responsible for monitoring the Administrative , Operational and Technical aspects & smooth functioning of the centre as a whole with emphasis on the Slimming and Beauty Sections in the Centres in order to ensure the optimum capacity utilization and quality service delivery to provide client delight:
o Documentation: Regular checking and corrective measures for filling of the Client Programme Records and other requisite documents & informing the Corporate Office. Ensure correct and timely software entries, checking them for necessary corrections.
o Monitoring Client Progress: Regular monitoring of progress of all clients. Organize periodic meetings with respective departments to resolve general and specific concerns. To interact with all clients (especially those losing slowly/not getting expected results ) personally and coordinate with R & D for further technical inputs, as and when required.
o Zero Sessions: Stringent Monitoring to ensure zero sessions are conducted as per SOP and within the stipulated timelines.
· Maintain liaison between the Centre and the Corporate Office.
o Knowledge transfer and technical inputs from R&D; or Corporate Office to the respective Centre staff.
o To regularly update oneself on all Obesity / Beauty related research in one’s region and share the relevant information pertaining to the same with R & D Dept.
o Communication, implementation and compliance of all Corporate policies in the Centre.
o Coordinate with Zonal head and Corporate Office in case of delays in the availability of stock - linen, documents, appliances and their accessories, and to ensure all equipment is in working condition at all times.
o To take Corporate guidance for booking of complicated Medical Cases.
o To take corrective measures, with advice from Corporate Office if required, in case of wrong bookings and medical contraindications.
· Executions & Compliance to SOP: To ensure that Centers achieve q
📌 Center Manager (India)
🏢 TalentOne HR Consulting
📍 India
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