Hello,

FCM is one of the world’s leading travel management companies, serving both national and multinational clients. With a presence in 97 countries, 24/7, FCM brings together flexible technology and expert service to deliver highly personalized corporate travel and event solutions.

As part of the ASX-listed Flight Centre Travel Group, FCM provides top-tier market rates, exclusive value-added benefits, and innovative, tech-driven services. Our specialized business arms – FCM Consulting and FCM Meetings & Events – deliver strategic insights and flawless event execution, empowering businesses across the globe.

About the Role

We are seeking a Senior Manager – Domestic Operations & Contracting (MICE) to lead group travel operations and contracting within India. The ideal candidate will have deep experience in managing large-scale MICE (Meetings, Incentives, Conferences, and Exhibitions) projects domestically, and will play a critical role in building supplier relationships, managing client expectations, and driving operational success.

Key Responsibilities

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Operational Management:




Lead end-to-end MICE group travel operations, ensuring seamless execution and exceptional customer service.

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Team Leadership:
Foster a team-oriented and efficient team culture. Mentor and support team members to enhance productivity and service quality.

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Client Relationship Management:
Serve as the primary point of contact for clients. Handle inquiries, provide consultation, and ensure a premium service experience.

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Supplier Contracting & Negotiation:
Negotiate with vendors and suppliers to secure competitive rates and reliable services. Maintain strong relationships with domestic partners and DMCs.

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Event Execution:
Plan and manage logistics for MICE events across India. Independently execute group movements with high attention to detail.

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Collaboration & Coordination:
Work closely with event planners, third-party vendors, and internal teams to deliver events that exceed ex

📌 Senior Manager (Mumbai)
🏢 Flight Centre
📍 Mumbai