Date Posted:
2025-07-07Country:
IndiaLocation:
1st Flr, Wing B, North Gate Phase-II, Up-to-date Asset, Sy.No.2/2, Venkatala Village, Yelahanka Hobli, Bangalore – 560064, KarnatakaPosition Role Type:
Unspecified
Job responsibilities:
- Tier 1 and Tier 2 support for Contingent Workers system related issues.
- Provide End to end support of Workday Contingent Worker L2 level tickets.
- Act as liaison between Supply Chain Group, Identity Management and other Functional COE, & Third-Party vendors to understand business challenges as well as work closely in gathering business requirements and providing support to getting new functionalities implemented in Workday.
- Collaborate with team to help customers/business for Workday Production issues related to Contingent Workers.
- Develop subject matter expertise on the various functionalities of Workday HCM for Contingent Workers.
- Knowledge in Workday platform includes multiple functional tasks like Core HCM, Reporting & Security.
- Perform continuous improvement & optimization of current system processes.
Establish standard operating procedures and audit processes within workday system to ensure processes are compliant and data integrity is maintained.
- Work with Functional COEs to organize and facilitate system related issues such as EIB loads & Security Assignments.
- Coordinate the communication to Stakeholders for system related issues such system outages, changes, new functionality, etc.
- Identify opportunities for system and process improvements and work with your supervisor to execute plan.
- Ensure the system stakeholders have the proper training and documentation for data entry, reporting, data flow, end to end processes, role and responsibilities, contact information, escalation path, etc. and communicate changes as needed to the stakeholders.