Job Description Summary
This position is primarily responsible for leading & delivering issue resolution for GE Vernova Gas Power customers via Engineering requests, Root Cause Analysis. The candidate should have sound knowledge on GE Vernova Gas Turbines equipped with MarkVIe Control System. The individual is responsible for upholding GE Vernova's product integrity by proactively identifying customer issues, investigating technical anomalies, providing technical assessments at both component and systems levels, and communicating GE Vernova technical solutions to customers.
Job Description
Roles and Responsibilities
- The candidate should be able to do troubleshooring analysis for forced outages and Work closely with global project/ commissioning/ maintenance teams to understand & meet customer requirements on time. The candidate should be able to analyze the operability trends and logic diagrams for resolving technical issues.
The successful individual in this position should have deep understanding of the Gas Turbines & Control system as well as the the sub-systems interact with the control system to deliver optimum value to the customer. The position will also offer ample opportunities to directly interface with customers and commercial entities. Candidate should be able to Travel to Site for Startup Support and to resolve Technical Issues.
- Provide Technical leadership on customer issue resolution while meeting critical business metrics on quality, timeliness & productivity, driving communication across & interlacing with regional product services.
- Provide startup & commissioning support, responsive issue resolutions resourcefully pooling the right support across engineering while the commissioning / outage in progress, with occasional travel to customer sites as needed
- Proactively engage with stake holders to provide issue resolution, collaborate with the other cross-functional engineering teams to ensure successful & smooth outages.
- Drive the ER case r
📌 Product Service Engineer (Hyderabad)
🏢 GE Vernova
📍 Hyderabad
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