Job Description:
Adobe has three cloud solutions: Creative Cloud, Document Cloud, and Marketing Cloud. As part of Adobe’s Global Business Direct (GBD) process, the Inbound Sales Manager (ISM) is responsible to handle the sales for two out of these: Creative Cloud and Document Cloud. Sales can be made through multichannel: inbound chats, calls, and emails across different Geos like NA, EMEA, and APAC. While current customer acquisition always remains a priority, an ISM also needs to be able to up-sell/cross-sell to existing customers by way of consultative selling.

Responsibilities
• An Inbound Sales Manager is accountable for driving and generating revenue for the business unit working on inbound sales inquiries on phone calls or chats
• Deliver the quarterly target as assigned by the business and achieve growth on critical products like Adobe Sign, Substance and Stock
• Generate incremental revenue from existing customers by up-selling additional products and services
• Understands pipeline management,



working on opportunities/leads on SalesForce and be able to present a report on a weekly basis to the leadership team
• Maintain exceptional level of service quality through CSAT(Customer satisfaction)
• Identify opportunities where a product specialist team can be involved to increase the deal size. Set up and attend the demos with them
• Should be well versed with Adobe’s solution/products that he/she will be responsible to position or sell

Requirements
• Graduation is a must for this role
• Should have excellent communication and presentation skills
• Proven quick learner, who can understand and be able to position Adobe products and newage Solutions
• An ideal candidate should be "passionate" about inside sales as a profession & a believer in the ideology that inside sales is the present & future of sales
• Should have the skills to engage a customer and seek more areas of revenue
realization(value selling Vs. Transaction selling)
• Preferred experience in North Am

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