Adani Group: Adani Group is a diversified organisation in India comprising 10 publicly traded companies. It has created a world class logistics and utility infrastructure portfolio that has a pan-India presence. Adani Group is headquartered in Ahmedabad, in the state of Gujarat, India. Over the years, Adani Group has positioned itself to be the market leader in its logistics and energy businesses focusing on large scale infrastructure development in India with O & M practices benchmarked to global standards. With four IG rated businesses, it is the only Infrastructure Investment Grade issuer in India.
Adani Airports Holding Limited: Adani Airports Holding Limited is reshaping the aviation landscape, transforming airports into energetic hubs of connectivity, innovation, and service excellence. By prioritizing passenger experience, leveraging state-of-the-art technology, and enhancing operational efficiency, we are redefining airport infrastructure across India.
Our vision is to create world-class airports that serve as gateways to regional development and global connectivity, positioning Adani Airports as a leader in the aviation sector with a focus on sustainable growth and community impact.
Job Purpose: Duty Manager - Guest Relations is responsible for managing and overseeing the Guest Relations operations during assigned shifts, ensuring smooth and effective service delivery. This role is responsible for monitoring staff performance, addressing guest concerns in real-time, and ensuring that all procedures are followed correctly.
Responsibilities
Establish and Maintain Relationships:
Establish and maintain effective working relationships with key clients, local and central government officials, and media representatives.
Ensure these relationships are cultivated through regular communication, meetings, and updates, fostering mutual understanding and collaboration.