Description
Manager, Application Support 1
JOB DESCRIPTION
Effective Date:
Job Title: Manager, Application Support
Job Code:
FLSA Status:
Department:
Location:
Band:
Reports to:
I. Job Summary
The Finance Tech Application Support Manager oversees a team responsible for the day-to-day support, planning for releases and upgrades and managing projects/enhancements for assigned Finance system(s)/module(s) (e.g. ERP Oracle Cloud, Blackline, OneStream, etc.). Provides strategic and tactical consultation and input on design options supporting processes/transactions. Plans with Functional Owners, Release Management and OCM to align resources and scope to milestones. Engaging and hands on leader with system expertise and experience.
II. Essential Duties and Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
• Manages application support and enhancement projects working with the Finance Technology team, Finance Process Owners and other stakeholders




• Responsible for systematic intake and coordination of the design, build, test, and deploy phases of the application in accordance with established governance
• Acts as change control leader - responsible for planning releases, upgrades, patches, and configuration across the assigned ERP Oracle Cloud module(s)/Finance application(s) including Lease Accelerator, OneStream, Hyperion, Blackline, Concur, Coupa, Kyriba, OneSource
• Leads meetings and resolves priority issues with functional leaders/business stakeholders. Communicates change impacts to functional and change partners in support of change management
• Provides consultative support to Functional Owners and other stakeholders regarding configuration and system functionality to automate processes and address business issues. Oversees analysis to ensure optimal configuration
• Mentors and provides leadership development to team members and promotes continuous learning. Buil

📌 Oracle ERP (Haryana)
🏢 WM
📍 Haryana