Rocketlane is a fast-growing, innovative SaaS company making waves in customer onboarding and professional services automation.
Our mission? To empower B2B companies with a smooth, consistent, and efficient way to onboard customers and manage client projects—reducing chaos and boosting customer satisfaction across industries.
We’re a close-knit team of over 100 passionate professionals, all focused on building a product that teams love to use. Our journey has been fueled by $45M in funding from top investors, including 8VC, Matrix Partners, and Nexus Venture Partners.
What will you do ?
- Connecting with customers worldwide to make Rocketlane their one-stop solution to all project delivery and onboarding woes.
- Tackle customer issues, be a trusted advisor of Rocketlane, and troubleshoot customer problems like a pro.
- Dive into customer challenges, get hands-on, and ask the questions that get to the heart of the problems customers face.
- Translate customer needs into easy language when collaborating with the tech team to solve
- Function like a part of the customer squad, build connections, and brainstorm solutions alongside the customer.
- Dive into product know-hows and show you can handle it on your own. Brownie points if you naturally explore our products without constant nudges.
- Envision yourself as the superhero of customer success: Take their Rocketlane journey to the next level—help them become pros and turn them into success stories.
- Candidates with Excel and basic programming skills are good to have.
You should apply if
- You are a proactive and confident individual eager to engage with and support our global customers.
- You are excited to learn and showcase your Rocketlane expertise, assisting customers and helping them make the most of our product.
- You have a curious mindset and enjoy solving problems by asking the right questions, understanding customer needs, and troubleshooting effectively.
- You are a strong communica
📌 Product Specialist Intern (Chennai)
🏢 Rocketlane
📍 Chennai
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