Overall Handling the branch - looking after sales and operations
● Efficiently manage student walk-in inquiries and Cold Calling.
● Explain available IT courses and payment plans to candidates, addressing their questions and concerns.
● Follow up with candidates regarding course enrollment and payments.
● Make reminder calls for outstanding payments.
● Handling the team of counselors
● Looking after the P&L; of the branch, operations, petty cash
● Ensuring that the batches are run smoothly on a daily basis.
● Manage the complete student admission process from start to end.
● Assess and optimize student recruitment strategies by analyzing their effectiveness.
● Greet and assist prospective students by handling paperwork, conducting interviews, and following up with emails and phone calls.
● Efficiently manage student walk-in inquiries and Cold Calling.
● Explain available IT courses and payment plans to candidates, addressing their questions and concerns.
● Follow up with candidates regarding course enrollment and payments.
● Make reminder calls for outstanding payments.
● Update and schedule upcoming batches, keeping all team members, trainers, and students informed.
● Meet targets set by the Branch Manager.
● Managing all the operational activities and day-to-day life-cycle of the institute such as batch formation and coordination, faculty coordination, classroom arrangement, etc.
● Collecting Feedbacks & Reviews from the students
● Working on Maximizing the Referrals.
Requirements:
● Experience in education industry
● Good communication and interpersonal skills, with a friendly and confident demeanor
● Solid sales and negotiation skills, with the ability to persuade customers to buy our courses
● Ability to multitask and manage time effectively