There’s a saying at Itineris: Together goes a long way. And we live by that. Whether your job is translating our customers’ needs into the best software, selling, coding, or keeping our business running smoothly, we’re united by the same mission: growing our company and delivering cutting-edge software that empowers energy and water utilities to engage better with their customers.
UMAX is the brand name of our software solution for water and energy utilities. It automates their business processes and enables them to better engage with their customers. UMAX is a cloud-based solution, built on the powerful Microsoft Dynamics 365 platform.
As a Senior Azure Integration Consultant (Service Delivery), you will...
be part of the Service Delivery Team, who provides 3rd line functional and technical support to our customers after go-live. The Team is responsible for Application Management, Support and Maintenance, and for ensuring high end-user satisfaction with our UMAX solution for utility companies (energy suppliers in EU and UK).
The team focuses on complex changes and incidents and plays a key role in the on-time, high-quality delivery of UMAX product releases.
You will work closely colleagues and customers in Europe and UK, with regular overlap during CET working hours to support handovers, incident reviews, case discussions and release activities.
What you will work on
As our Senior Azure Integration Consultant, you are part of a cross-customer Service Delivery team supporting customers after go-live. You take technical ownership of Azure-based integrations related to our UMAX solution and act as the technical escalation point for production stability and continuity.
You:
- Are part of a cross-customer Service Delivery team and collaborate closely with Technical Solution Architects, functional and technical consultants, and Release Management.
- Take end-to-end technical ownership of the design, development, deployment and maintenance