Job Description:
Key responsibilities
Act as the temporary owner of Microsoft Dynamics NAV, maintaining operational stability during the transition period.
Maintain a living NAV inventory covering functional scope, customizations, integrations, and data domains, while classifying functionality as migrated, temporarily retained, or to be retired.
Support activities including data readiness, mapping, reconciliation, cutover support, and identification of NAV constraints that may block migration.
Govern SAP–NAV–Annex Cloud coexistence by defining system-of-record boundaries and preventing duplication of capabilities across platforms.
Act as gatekeeper for NAV change requests, allowing only business-critical, legally required, or migration-supporting changes, while reducing technical debt and retiring unused functionality.
Oversee NAV’s role in integrations across POS, e-commerce, finance, and BI, and support progressive rerouting of integrations to SAP or other target systems.
Experience troubleshooting and supporting bidirectional integrations between SAP and NAV across retail data domains such as products, pricing, promotions, customers, and transactions.
Align vendors and integrators, including SAP, Annex Cloud, middleware, and BI partners, to ensure all work supports the NAV sunset strategy.
Define and execute NAV decommissioning criteria, including data retention, archiving, audit/compliance obligations, cutover, and post-shutdown validation.
Hands-on troubleshoot and/or develop integrations across SAP, NAV, LS Retail POS, Salesforce Commerce Cloud, and related connected systems. This includes triage of mapping, transformation, scheduling, authentication, and payload issues.
Required qualifications
8+ years of Microsoft Dynamics NAV support experience.
Experience troubleshooting and supporting bidirectional integrations between SAP and NAV across retail data domains such as products, pricing, promotions, customers, and transactions.
Proven backgroun
📌 Microsoft Dynamics NAV – Support (India)
🏢 RECEX
📍 India