The CoinDCX Journey: Building the Future of Finance

At CoinDCX, our mission is clear - to make crypto and blockchain accessible
to every Indian and enable them to participate in the future of finance.

As India’s first crypto unicorn valued at $2.45B, we are reshaping the
financial ecosystem by building secure, transparent, and scalable products that
power adoption at scale.

We believe that change starts together. It begins with bold ideas, relentless
execution and people who want to build what’s next.

If you’re driven by purpose and thrive in environments where your work
defines the next chapter of an industry, you’ll feel right at home here.

About the Role

This isn’t a typical API Analyst role.

You will be at the intersection of trading infrastructure, client experience,
and technical execution — enabling traders to seamlessly integrate and operate
on CoinDCX’s APIs.

In this role, you will work closely with senior team members, Product, Tech,
and CX teams to onboard and support API users including retail algo traders and
emerging HNI clients.





You will play a critical role in ensuring reliability, speed, and accuracy in
how clients interact with our trading systems, directly impacting trading
experience and platform trust.

What You’ll Do

* Support clients in integrating with CoinDCX Spot and Futures APIs,
including API key setup, authentication, and order testing
* Troubleshoot API-related issues such as failed orders, data mismatches, and
connectivity errors using structured playbooks
* Act as the first line of support for API users, ensuring timely responses
and clear resolution paths
* Coordinate cross-functionally with Tech, Product, CX, and Business teams to
resolve issues efficiently
* Track, log, and manage issues through internal tools, ensuring proper
documentation and escalation hygiene
* Monitor SLA metrics such as response time (FRT) and resolution turnaround
time (TAT), and contribute to weekly reporting
* Improve API documentation, FAQs, and i

📌 Analyst - API Business (Bengaluru)
🏢 Derivatives Business
📍 Bengaluru