What we want to accomplish and why we need you?
Jio Haptik is an AI leader having pioneered AI-powered innovation since 2013. Reliance Jio Digital Services acquired Haptik in April 2019. Haptik currently leads India’s AI market having become the first to process 15 billion+ two-way conversations across 10+ channels and in 135 languages. Haptik is also a Category Leader across platforms including Gartner, G2, Opus Research & more. Recently Haptik won the award for “Tech Startup of the Year” in the AI category at Entrepreneur India Awards 2023, and gold medal for “Best Chat & Conversational Bot” at Martequity Awards 2023. Haptik has a headcount of 200+ employees with offices in Mumbai, Delhi, and Bangalore.
What will you do every day?
You will be responsible for growing partnerships in several target regions. You will conduct extensive outreach and solicit partners who can resell our products, integrate with our products, and refer clients to us.
You will demonstrate the ability to walk prospective partners through our product offerings and partnership models and guide them through the process of becoming a partner. You will also actively manage the signed partners by keeping them up to date on product and pricing changes as well as keeping them engaged with us and get business from them.
Ok, you're sold, but what are we looking for in the perfect candidate?
We’re looking for an energetic, creative, and entrepreneurial individual who can help us expand and empower our partner network.
1. Strategic Partner Governance & Retention
Maintain a high-frequency cadence with top-tier partners (Agencies, Affiliates, and Merchant Agrregators) through Monthly and Quarterly Business Reviews (QBRs).
Proactively identify "churn risk" at the partner level and implement intervention strategies to maintain ecosystem health.
2. Partner Revenue & GMV Expansion
Drive "Partner-Sourced Revenue" by identifying expansion opportunities within their existing merchant portfolios.