Position: Pharmacist

Department: Pharma process

Location: chennai

Work Mode: 24Ã7 Shift Support (Rotational Shifts Mandatory)

Role Overview:

Qualified and registered pharmacist to support our online pharmacy operations. The

candidate will be responsible for prescription review, validation, data entry, and upselling

process

Key Responsibilities:

1. Registered Pharmacist (Mandatory)

o Must hold a valid Pharmacy License approved by the State Pharmacy

Council.

2. Prescription Review & Validation

o Verify prescriptions for completeness, correctness, dosage

o Check patient details, prescriber credentials, and validity of prescription.

o Identify and review unclear, risky, or non-compliant prescriptions.

3. Data Entry & System Operations

o Accurate entry of prescription medicines into the system.

o Ensure order correctness before approval.

o Maintain accuracy and speed while handling large volume entries.

4. Customer Support, Counselling & Upselling

o Connect with customers for clarification on prescriptions, medicine

availability, substitutes, and dosage queries.





o Upsell relevant chronic, wellness, and health-related products based on

customer needs.

5. Communication & Coordination

o Maintain professional communication with internal teams and customers.

6. Shift & Operational Requirements

o Mandatory participation in 24Ã7 rotational shifts, including night, weekend,

and festival/holiday schedules.

7. Regulatory Compliance

o Ensure strict adherence to drug laws, online pharmacy guidelines, and internal

SOPs.

o Maintain confidentiality of patient and prescription data.

8. Quality & Process Improvement

o Participate in audits, reviews, and periodic training.

9. Product Knowledge (Basic)

o Understand key chronic and acute therapy segments.

o Awareness of cold-chain and high-value medicines.

o Online pharmacy functioning

10. Professional Attributes

o Strong attention to detail and accuracy.

o Valuable communication skillsâEnglish and loca

📌 Pharmacist (Chennai)
🏢 Ontrack HR services
📍 Chennai