Company Description

QAD is building a world-class SaaS company, and we are growing. We are looking for talented individuals who want to join us on our mission to help solve relevant real-world problems in manufacturing and the supply chain.

Job Description

The Global Procure-to-Pay (P2P) Shared Services Purchasing Manager plays a key role as a senior individual contributor supporting global procurement and accounts payable (AP) operations. This role is responsible for assisting in daily transactional activities in Coupa and the ERP system (e.g., NetSuite), ensuring invoices, purchase orders, and payments are processed accurately, timely, in compliance with corporate policies, controls and established service level agreements (SLAs). The position also supports vendor management, employee expense reimbursements, and continuous improvement initiatives across the global P2P process.
This position will require:
- Strong customer service mindset
- Ability to manage multiple tasks with strict deadlines in a quick-paced environment
- Good verbal and written communication skills,



and strong attention to detail

Note: The person will need to support North American shift (7pm IST to 4 am IST - any 9 hour coverage)
DUTIES AND AREAS OF RESPONSIBILITY:
Purchasing Operations:
- Independently create, review, and maintain purchase requisitions and purchase orders within Coupa, ensuring timely and accurate processing in accordance with established Service Level Agreements (SLAs).
- Apply judgment to verify that purchase orders comply with corporate procurement policies, approval hierarchies, and budgetary controls.
- Monitor open purchase orders, coordinate the receipt of goods and services, and follow up with stakeholders to ensure timely closure of aging POs.
- Provide first-line support and operational guidance to business users regarding Coupa-related inquiries, including requisition submissions, approval workflows, and supplier catalog issues.

Contract Review & Cordination:
-

📌 Global Shared Services ManagerP (Mumbai)
🏢 QAD
📍 Mumbai