Job Title: Customer Support Executive / Customer Success Associate
Location - Pune Kharadi
Mode: Work From Office
Experience - Fresher - 5 Years
Industry - BPO
Salary Range: ₹28,500 CTC to ₹40,000 CTC
Interview Mode - Walk in

Job Summary:
We are seeking enthusiastic Customer Support Executives to join our Multiple process team in Pune. This role is ideal for individuals with excellent communication skills who can deliver exceptional customer support. We welcome both freshers and experienced candidates, especially those with experience in insurance or sales.

Key Responsibilities:
Handle customer queries effectively through phone, chat, or email.
Ensure high standards of communication by avoiding Mother Tongue Influence (MTI) or Regional Tongue Influence (RTI).
Provide accurate information to customers, resolve issues promptly, and maintain high customer satisfaction.
Follow company policies and guidelines in all interactions with customers.




Position Details:
Position Title: Customer Support Executive / Customer Success Associate - L1
Headcount Requirement: 400 Profiles
Interview Rounds: HR Round, Versant 6 Certification, Written Assignment, Operations Round, Client Round, Joining Formalities.

Requirements:
Education: Graduate in any field.
Skills: Excellent communication skills in both English and Hindi with no MTI/RTI or grammatical/pronunciation errors.
Experience: Open to freshers and experienced candidates; prior experience in insurance or sales is an advantage.
Salary Range: ₹28,500 CTC to ₹40,000 CTC
Additional Details:
Cab Facility: Not provided
Job Types: Full time, Permanent
Pay: ₹28,500.00 - ₹40,000.00 per month
Schedule:
- Rotational shift

Work Location: In person

📌 Customer Care Executive/ Sr. Customer Care Executive (Pune)
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