We are looking for an experienced Unisex Salon Head to lead day-to-day operations at our premium unisex salon NOWMI in OMR branch. You will ensure exceptional guest experience, smooth workflow, disciplined hygiene standards, revenue performance, and billing closure â while building a motivated, accountable team culture.

This is a hands-on leadership role on the salon floor â ideal for someone who understands service environments, customer needs, and team dynamics.

Core Responsibilities

1) Front Desk & Guest Experience

Manage walk-ins and appointments

Control queue flow and waiting time

Coordinate peak-hour operations

Handle escalations professionally

Maintain high brand standards

2) Team Leadership

Staff scheduling and attendance discipline

Enforce grooming and behaviour standards

Conduct daily pre-shift briefings

Monitor quality checks and hygiene discipline

3) Sales & Revenue Closure

Drive daily service and package targets

Improve add-on and rebooking conversions

Complete end-of-day cash / UPI / card reconciliation

Track discounts, refunds, and staff performance





4) Hygiene & Safety Oversight

Enforce strict hygiene and sanitation protocols

Ensure workstation & tool compliance via checklists

5) Inventory & Consumables Control

Track usage and reorder consumables

Monitor expiry and minimize wastage

Coordinate with vendors

6) Booking & WhatsApp Leads

Convert enquiries to appointments

Ensure client show-up discipline

Service Setting

You will manage operations across:

Hair (cut, colour, styling)

Skin care

Makeup & makeover

Grooming workflows

Requirements

Must-Have

Prior experience handling salon or spa operations

(Manager / Floor-in-Charge / Senior Receptionist / Team Lead)

Strong customer handling and team coordination skills

Experience in billing closure & daily reporting

Ability to manage peak-hour operations

Target-driven mindset

Preferred

Experience in a unisex salon serving working professionals & families

Exposure t

📌 Unisex Salon Head (Chennai)
🏢 Aristocrat
📍 Chennai