Solution Delivery Architect L2

Reports to Global Manager, Mainframe Programming (Sathishkumar Arasu)
India Evening Shift / UK Day Shift
Location: Chennai or Pune.
Weekend work occasionally but forecasted in advanceThe Solution Delivery Architect will be engaged on the transition from client’s in-house IT into Ensono’s support. Participate in Knowledge Transfer with clients and assist in documentation creation. Successful candidate should have experience in console and batch operations. Collaborate with multiple teams with valuable communication skills. Knowledge in Service management process (Incident, Change & Problem)

Summary objective of the job

The Solution Delivery Architect will be engaged on the transition from client’s in-house IT into Ensono’s support. Participate in Knowledge Transfer with clients and assist in documentation creation. Successful candidate should have experience in console and batch operations. Collaborate with multiple teams with good communication skills. Knowledge in Service management process (Incident, Change & Problem)

Qualification-




- 4- 8 years of relevant experience
- Minimal Requirements include three years of experience in z/OS and familiar with mainframe functional areas such as zOS, Automation, Storage, CICS, and DBMS.
- Hands on experience in monitoring console, system health check process, performing IPL & SAD dump
- Ability to perform FLPD (First Level Problem determination) using console commands and syslog scan
- Understand and respond to WTO/WTOR. Handle device allocation errors
- Good understanding of SLA’s and taking charge during critical situations and collaborate with required Teams for quick resolution
- Experience in at least 2 batch monitoring tools – CA7, Jobtrac, ESP, Automan, OPC. Understand batch job process and have experience in batch monitoring, demand batch jobs, restarts and scheduling.
- Ability to create concise documentation based on the KT/Shadow sessions.
- Good understanding and experience on the IT

📌 Associate Solution Delivery Architect (Chennai)
🏢 Ensono
📍 Chennai