Company Overview:
Airstriprealtech is a leading airport management company based in Jaipur, Rajasthan. We provide a range of services to ensure smooth and efficient operations at the airport. Our team is dedicated to providing exceptional customer service and creating a positive experience for all passengers.
Job Overview:
We are currently seeking a Customer Handling Executive to join our team at the Jaipur airport. The ideal candidate will have excellent communication and interpersonal skills, as well as a passion for providing exceptional customer service. This is a full-time position with potential for growth within the company.
Key Responsibilities:
- Greet and assist passengers at the airport, providing information and answering any questions they may have
- Check-in passengers and their baggage, ensuring all necessary documents are in order
- Handle any customer inquiries, complaints, or issues in a professional and timely manner
- Assist with boarding and de-boarding processes, ensuring a smooth and efficient flow of passengers
- Monitor flight schedules and communicate any changes or delays to passengers
- Collaborate with other airport staff to ensure a seamless customer experience
- Maintain a clean and organized work environment at all times
- Adhere to all safety and security protocols, as well as company policies and procedures
Requirements:
- High school diploma or equivalent
- Previous experience in customer service, preferably in the aviation industry
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Strong problem-solving and decision-making skills
- Willingness to work flexible hours, including weekends and holidays
- Fluency in English and Hindi, additional languages are a plus
- Must be physically able to lift and move heavy baggage if necessary
Benefits:
- Market-competitive salary
- Health insurance
- Paid time off
- Opp