Description
The TPS Training & Development Manager shall be responsible for, but not limited to, the following:
- Core Functional Responsibilities
a. Salesforce Training & Adoption: Develop and manage training programs that ensure consistent CRM usage, pipeline hygiene, forecasting accuracy, prospect management, and reporting discipline across global TPS teams.
b. Product Training: Create structured training paths for TPS solutions including KVM, control room technologies, AV, networking, infrastructure, and emerging technologies to improve product knowledge and positioning confidence.
c. Technical Training: Deliver foundational and advanced technical education covering architecture, deployment, interoperability, troubleshooting, and solution integration for sales engineers, solutions architects, and technical teams.
d. Solutions Sales Training: Train teams on consultative and architecture-led selling methodologies focused on customer outcomes, operational risk reduction, C2RI assessments, and mission-critical solution positioning.




- The TPS Training and Development Manager shall be responsible for, but not limited to, the following Core Supporting Assets:
a. Global SharePoint Training Repository & Syllabus: Build and maintain a centralized SharePoint knowledge hub containing training modules, certifications, battlecards, presentations, recorded sessions, technical documentation, competitive insights, and onboarding materials.
b. Global Bid & Tender Repository by Vertical: Establish a searchable global repository of historical proposals, RFP responses, statements of work, compliance documentation, and winning tender content organized by vertical markets (Federal, Transportation, Utilities, Energy, Enterprise, etc.) to accelerate bid quality and reuse best practices.
c. Certification & Learning Path Management: Create role-based learning journeys and certification programs for Sales, Pre-Sales, Technical, and Partner teams to standardize competency across regions.

📌 Sales Enablement Lead (Mumbai)
🏢 Black Box
📍 Mumbai