Job Summary
At A.P. Moller – Maersk, we are transforming global logistics through integrated supply chain solutions. We are looking for a proactive Warehouse Supervisor to manage outbound operations within our contract logistics setup, ensuring seamless service delivery to our B2B customers.
Key Responsibilities
- Outbound Operations
- Supervise order fulfillment including picking, packing, staging, and dispatch
- Ensure OTIF (On Time in Full) delivery performance for customer orders
- Validate shipping documentation and compliance with client requirements.
- Coordinate with transporters for vehicle placement and dispatch planning
- Ensure optimal utilization of vehicles and adherence to dispatch schedules
- Inventory & Systems
- Maintain high inventory accuracy using WMS.
- Conduct cycle counts and support periodic stock audits
- Analyse discrepancies and implement corrective actions
- Team Leadership
- Lead, coach, and develop warehouse associates and operators
- Drive performance through daily huddles and KPI tracking
- Ensure manpower planning and shift management
- Customer & Stakeholder Management
- Act as a point of contact for internal stakeholders and customer queries
- Ensure service delivery as per SLAs agreed with B2B clients
- Collaborate with cross-functional teams (transport, planning, CX)
- Safety & Continuous Improvement
- Ensure compliance with Maersk safety standards and global best practices
- Drive Lean initiatives and continuous improvement projects
- Promote a culture of safety, quality, and operational excellence
Key Requirements
- Graduate in any discipline (Supply Chain/Logistics preferred)
- 3+ years of experience in warehouse/contract logistics operations
- Hands-on experience in B2B outbound warehouse operations (inbound exposure is an added advantage)
- Familiarity with WMS/ERP systems (SAP preferred)
- Solid leadership, communication, and stakeholder management skill