Description
This role owns and drives all security and operating‑model concerns raised by strategic enterprise customers for Icertis Cloud Infrastructure (ICI).
The role acts as the single accountable owner for:
- Cloud security posture in customer‑owned Azure environments
- Deviation management (e.g., non‑domain‑joined VMSS)
- Operating‑model alignment (patching, monitoring, CI/CD, access)
- Evidence, visibility, and executive decision support

The role exists to remove friction, ambiguity, and rework in large‑customer security engagements by converting repeated questions into transparent positions, guardrails, and auditable programs.

Responsibilities
1. Strategic Customer Security Ownership (Primary)
- Own end‑to‑end security conversations for strategic customers
- Act as the single-threaded owner across Cloud Ops, DevOps, CPS, Engineering, and Compliance
- Translate customer security standards into implementable, testable, and supportable models
- Ensure consistent positions across decks, calls, audits, and escalations

2. Cloud Infrastructure & Operating Model Alignment




- Own customer discussions around:
- VMSS vs VM security equivalence
- Non‑domain‑joined deployments
- Image‑based enforcement, identity lifecycle, drift handling
- Lead definition and validation of:
- Patching lifecycle and visibility
- Monitoring and telemetry alignment (MDE, Sentinel, customer tools)
- Support and escalation RACI in customer‑owned subscriptions
- Drive clarity on what Icertis owns vs what the customer owns

3. Deviation, Risk & Exception Management
- Own formal risk narratives for deviations from customer standards
(e.g., domain‑join semantics, tooling assumptions)
- Coordinate executive‑level risk acceptance with customer CSO teams
- Ensure deviations are:
- Explicitly documented
- Guard‑railed
- Time‑bound
- Supported by equivalent security outcomes

4. Change Management & Control Governance
- Own structured approaches for:
- GPO change management
- Emergency vs planned enforceme

📌 Manager, Information Security (Pune)
🏢 Icertis
📍 Pune