Exotel is the emerging market's leading full-stack customer engagement platform and business-focused virtual telecom operator. The cloud-based product suite drives 70 million conversations every day for more than 6000 businesses across India, Southeast Asia, the Middle East, and Africa. Exotel is on a mission to move enterprise customer communication to the cloud, and is known for its robust engineering culture, scalable AI solutions, and commitment to innovation.
Role Overview
This role is ideal for a strategic recruiter who has demonstrated success hiring across both technical and non-technical functions across levels. You will bring experience from software product/startup companies to hire across functions, driving processes that ensure quality of hire and strengthen Exotel's talent pipeline.
Key Responsibilities
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Own the full recruitment lifecycle for high-priority senior roles across both technical and non-technical functions.
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Develop and execute advanced strategic sourcing strategies to target passive candidates and build robust,
long-term talent pipelines for future hiring needs.
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Serve as a trusted advisor to senior business leaders and hiring managers, partnering closely with them to define role profiles and customised recruitment strategies across diverse functions.
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Utilise data, market intelligence, and benchmarking exercises to optimise recruitment processes, measure hiring quality, and provide regular reports to leadership on progress and outcomes.
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Drive initiatives emphasising automation and scripting to improve the efficiency and speed of execution within the TA function.
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Act as a brand ambassador for Exotel, ensuring a superior candidate experience and promoting the company's employer brand across multiple channels.
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Manage complex offer negotiations and work with candidates to effectively close top talent across all functions.
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Continuously refine talent acquisition processes to support scalable, agile hiring ne
📌 Talent Acquisition Lead (Bengaluru)
🏢 Exotel Techcom
📍 Bengaluru
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