- Support sales offices and branches in achieving assigned sales targets through timely coordination and assistance.
- Ensure prompt response and resolution of queries received from the sales team via email and other communication channels.
- Provide continuous support to branches in enquiry handling and conversion to maximize business opportunities.
- Assist and guide the sales team on booking portals and related processes by conducting regular training and support sessions.
- Prepare and maintain detailed cost sheets for all enquiries responded to.
- Track and maintain enquiry versus conversion reports and share regular updates as required.
- Stay updated with industry trends, destination knowledge, competitor offerings, and product developments to enhance overall product knowledge.
- Personally attend and assist VIP guests and enquiries by understanding their travel requirements and suggesting suitable holiday options.
- Coordinate effectively with internal teams to ensure smooth processing and timely closure of bookings and enquiries.
- Deliver high standards of service and ensure a seamless experience for both internal and external stakeholders.

📌 Senior Executive/Executive (Mumbai)
🏢 Veena World
📍 Mumbai