Position: ServiceNow Technical Consultant

Are you passionate about transforming business operations with ServiceNow?

Join Plat4mation as a ServiceNow Technical Consultant and help top-tier clients unlock the full potential of the ServiceNow platform.

About the Role

As a ServiceNow Consultant, you’ll collaborate with clients to understand their business needs, design tailored solutions, and ensure seamless implementations of ServiceNow modules—primarily ITSM, IRM, and Service Portal. You'll act as a trusted advisor, helping clients maximize their platform investment while aligning solutions with best practices.

Key Responsibilities
- Lead and support end-to-end implementations of ServiceNow ITSM solutions.
- Conduct workshops to gather business requirements and translate them into effective solutions.
- Design, configure, and customize ServiceNow applications, including ITSM, Service Portal and IRM modules.
- Support clients with user training, documentation, and post-implementation assistance.
- Act as a point of contact for issue resolution and ongoing improvements.




- Work closely with cross-functional teams and client stakeholders, including C-level executives.

What We’re Looking For
- 5+ years of hands-on ServiceNow development experience.
- Strong knowledge of ITIL processes and ITSM best practices.
- Experience with ServiceNow modules such as CMDB, Service Catalog, IRM, and Service Portal.
- Proven ability to run client workshops and deliver user training.
- Strong analytical and problem-solving skills.
- Excellent communication and stakeholder management abilities.
- Required Certifications: ServiceNow CSA
- Bachelor’s degree in Computer Science, Information Systems, or a related field.

What You’ll Get
- Competitive salary with performance-based bonuses.
- 22 days of paid leave.
- State-of-the-art laptop and tech setup.
- Flexible working arrangements and a energetic work culture.
- Global exposure with rapid growth opportunities.
- Team events, hackathon

📌 M KSA (India)
🏢 Plat4mation
📍 India