At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.
Job Summary

The Customer Quality Engineer II at Jabil, Inc. ensures customer satisfaction by driving quality initiatives, investigating issues, and implementing corrective actions across manufacturing processes and products. This role acts as a primary technical quality liaison between Jabil and its customers.

Job Responsibilities

* Serve as the primary quality contact for assigned customers, addressing inquiries, concerns, and feedback.
* Lead and participate in customer audits and site visits,



representing Jabil's quality systems and capabilities.
* Drive timely and effective resolution of customer quality issues using structured problem-solving methodologies (e.g., 8D, 5 Whys, Ishikawa).
* Collaborate with internal teams (e.g., manufacturing, engineering, supply chain) to identify root causes of defects and implement robust corrective and preventive actions (CAPA).
* Monitor and analyze quality data, including customer returns, field failures, and internal defects, to identify trends and areas for improvement.
* Develop, implement, and maintain quality plans, procedures, and documentation to meet customer-specific requirements and industry standards.
* Participate in current product introduction (NPI) activities to ensure quality requirements are incorporated from design through production.
* Conduct process audits and product inspections to verify compliance with quality standards and customer specifications.
* Prepare and pre

📌 Customer Quality Engineer II (Ranjangaon)
🏢 Jabil
📍 Ranjangaon