Selected Intern's Day-to-day Responsibilities Include

Pre-Examination Phase
Assist in preparing and disseminating exam-related communication, including guidelines, login details, and FAQs.
Coordinate with candidates regarding exam schedules, slot confirmations, and examination instructions.
Support the verification of candidate details and maintain accurate communication records.
Provide basic guidance on system requirements and test platform navigation.
During Examination Phase
Answer calls and respond to real-time candidate queries regarding login, access, or technical issues.
Provide step-by-step support over phone or email as required, within authorized guidelines.
Coordinate with technical and proctoring teams to escalate and resolve issues promptly.
Log and track all candidate interactions and reported incidents during the examination window.
Maintain calm and qualified communication under pressure while ensuring confidentiality and fairness.




Post-Examination Phase
Assist in compiling call logs, issue summaries, and incident reports.
Support the review of flagged cases and prepare documentation for further review when required.
Help organize data for result processing and maintain accurate records.
Assist in responding to follow-up queries from candidates after the examination under supervision.

About Company: IAI is a statutory body established under the Actuaries Act 2006 (35 of 2006) for the regulation of the profession of Actuaries in India. The provisions of the said Act have come into force from the 10th day of November 2006, in terms of the notification dated 8th November 2006, issued by the Government of India in the Ministry of Finance, Department of Economic Affairs.

📌 Examination Department (Thane)
🏢 Institute of Actuaries of India
📍 Thane