Location Name: Pune Corporate Office - Mantri

Job Purpose

To own and drive end-to-end product delivery for assigned App and Web digital journeys by translating business requirements into executable product roadmaps, coordinating with cross-functional teams, ensuring timely delivery of features, managing UAT and launch readiness, and monitoring post-live performance to improve customer experience, digital adoption and business conversion.

Duties And Responsibilities

Product roadmap and requirement management
Understand business objectives, customer pain points and channel priorities for App and Web journeys.
Translate business requirements into product backlog, user stories, BRDs, acceptance criteria and release scope.
Prioritize requirements basis business impact, customer experience, regulatory need and technology feasibility.
Maintain product roadmap and ensure alignment with POD Head, PMG, Business and Technology teams.
Product lifecycle and delivery management
Own delivery of assigned digital journeys from requirement discovery to go-live and post-launch monitoring.




Coordinate with IT, Design, Analytics, Operations, Risk and Compliance teams for timely execution.
Track sprint progress, dependencies, defects, UAT observations and release readiness.
Ensure all deliverables are closed as per approved scope, quality standards and committed timelines.
Customer journey and UI/UX coordination
Work with DCX/UI-UX teams to design explicit, intuitive and customer-friendly journeys.
Review wireframes, screen flows, communication content and customer touchpoints for journey consistency.
Identify customer friction points and recommend improvements to improve adoption and conversion.
KPI monitoring and post-live governance
Monitor journey performance through leads, funnel conversion, drop-offs, feature adoption and business output.
Work with Analytics teams to validate KPI dashboards and highlight performance gaps.
Drive post-live issue resolution, improvement backlog and co

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