Meet the Team Join Cisco s Asset Management Services team-a dynamic group that empowers customers with actionable Installed Base IB insights to maximize the value security and performance of their Cisco assets Leveraging industry-leading data sources and cutting-edge analytics we help customers mitigate risks optimize Total Cost of Ownership TCO and ensure operational excellence Our collaborative customer-centric team is at the forefront of enabling Cisco s recurring revenue business and driving transformation across organizations worldwide Your Impact As a Cisco Asset Manager you will play a critical role as the single point of contact for managing and optimizing customers Installed Base data You will drive customer engagement lead asset management services and deliver valuable business insights that help our clients reduce risk improve operational efficiency and unlock new opportunities for growth This is a high-impact role where your expertise in data analysis stakeholder collaboration and reporting will shape the customer experience and contribute to Cisco s long-term success In this role you will Ensure accurate IB management by validating customer assets contracts and coverage Lead the implementation of Asset Management Services onboarding current customers and aggregating IB data from multiple sources Deliver actionable business insights and best practices to customers Resolve MACD Move Add Change Delete discrepancies to maintain IB accuracy Drive continuous improvement in IB data management processes Collaborate with internal and external stakeholders to deliver seamless service Generate detailed reports and dashboards to communicate insights effectively Key Responsibilities Customer Engagement Lead client calls participate in Quarterly Business Reviews QBRs and conduct on-site visits as required Data Ownership Ensure customer IB data accuracy and execute action plans for data cleanup and maintenance IB Reconciliation Aggregate and reconcile IB data from diverse