Business FunctionInstitutional Banking Group provides corporate customers with a full range of commercial banking products and services including cash management services current accounts time deposits trade finance working capital finance term loans and foreign exchange The Relationship Manager will be responsible for selling these products and services to existing and new customers Job Purpose To manage and sustain a portfolio of Corporate customers building long term relationships founded on efficient and reliable support for their business To work with product groups and other colleagues both in India and overseas to build our Local large corporate client base and enhance wallet share from both new and existing customers Risk assessment of facility clients in the form of continuous monitoring writing memos working through the approval process and working with RMG Operations product groups etc to ensure seamless delivery to the client Perform KYC for NTB clients and support CIF creation account opening Perform Re-KYC periodic reviews for existing clients Key Accountabilities Relationship Manager responsible for a portfolio of corporate clients
Manage relationships through constant interaction account mapping at diverse levels in client organizations while ensuring a risk-adjusted portfolio contribution Determine the products that are most effective in meeting customer s needs and be able to sell these both reactively and proactively Customize adapt develop new products to increase profitability reduce costs ease operational bottlenecks Implement execute IBG business strategy to increase market share to achieve targets consistent with IBG s revenue ROE Cost Income ratio targets Cross sell other products of the bank including cash treasury trade others Ensure the highest customer retention increase in wallet share by constantly monitoring customer satisfaction levels through detailed MIS tracking of operations complaints Ensure all regulatory reporting compliances
📌 Associate, Relationship Manager, Corporate Banking, Institutional Banking Group (Gandhinagar)
🏢 DBS Bank
📍 Gandhinagar
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