This role is for one of Weekday’s clients
Min Experience: 5+ years
Location: Remote India
JobType: full-time

We are looking for a Business Analyst – Healthcare with 5+ years of experience in healthcare operations, claims, business analysis, and process transformation. The ideal candidate will have robust knowledge of healthcare claims and payer/provider operations, along with hands-on experience in process mining, task mining, and automation-led process improvement.

Requirements

Key Responsibilities:
- Conduct detailed analysis and documentation of healthcare workflows, including claims adjudication, prior authorization, denial management, and revenue cycle processes.
- Collaborate with healthcare clients and business stakeholders to gather requirements, identify pain points, and understand current-state processes.
- Create process maps, data-flow diagrams, and detailed process documentation using process and task mining insights.
- Analyze process mining and task mining data to identify bottlenecks, inefficiencies, manual activities, and automation opportunities.




- Quantify automation opportunities and develop ROI calculations and business cases.
- Use task mining to understand user interaction patterns and accelerate process discovery and documentation.
- Work closely with RPA developers and technology teams to translate business requirements into functional and technical specifications.
- Develop business cases and value propositions for automation initiatives across claims processing and revenue cycle management.
- Drive process standardization, re-engineering, and optimization across claims intake, validation, adjudication, denials, and related workflows.
- Support automation implementation, UAT, change management, and post-implementation activities.
- Conduct workshops and communicate findings, recommendations, and transformation strategies to business and technology stakeholders.

Required Qualifications:
- 5+ years of experience in healthcare claims opera

📌 BA - Healthcare (Process Transformation & Automation) (India)
🏢 Weekday AI
📍 India