Job Title Financial Counsellor Job Summary The Financial Counsellor serves as a vital link between the hospital and patients their families or bystanders by providing clear compassionate and accurate financial guidance regarding medical procedures inpatient admissions and overall hospital billing This role plays a crucial part in helping patients make informed decisions about their healthcare by explaining treatment costs insurance coverage and available payment options Key Responsibilities Meet with patients families or bystanders to explain the estimated cost of treatment surgery or inpatient IP admission Break down hospital bills into clearly understandable components e g surgery charges room rent investigation charges consultant fees etc Provide pre-admission cost estimates based on physician instructions and planned procedures Guide patients through insurance coverage Third-Party Administrator TPA approvals and pre-authorization processes Assist with financial documentation including consent forms and provide information on payment plans when applicable Communicate timely updates on bill escalations particularly during prolonged or complex treatments Coordinate with billing admissions and insurance departments to ensure accurate and up-to-date financial information is shared with patients Help patients understand co-payments policy exclusions and out-of-pocket expenses under insurance or government healthcare schemes Maintain detailed accurate and confidential records of all financial counselling interactions Address queries and concerns with empathy professionalism and clear communication Requirements Bachelor s degree in Commerce Healthcare Administration Business Administration or a related field mandatory Minimum 1-3 years of experience in hospital billing financial counselling or healthcare revenue cycle Robust communication and interpersonal skills with a compassionate and patient-centric approach Ability to handle sensitive financial discussions with pro

📌 Financial Counsellor (Kannur)
🏢 KANNUR MEDICAL COLLEGE, ANJARAKANDY
📍 Kannur