With thousands of hotels in over 100 countries and territories Hilton offers countless opportunities to delight From an open door to a welcoming smile and an exceptional experience we offer the millions of travellers who stay with us every year a welcome they will never forget In addition to our flagship brand Hilton Hotels Resorts the family of brands includes Waldorf Astoria LXR Conrad Canopy Curio Collection DoubleTree Hilton Garden Inn Hampton and many others If you appreciate the impact global travel can have on the world you may be just the person we are looking for to work as a Hilton Team Member Because it s with Hilton where we never forget the reason we re here to delight our guests Team Members and owners alike The Front Office Associate provides leadership and guidance to Front Desk staff during the assigned shift to ensure that consistent quality service is provided What will I be doing As the Front Office Associate you will be responsible for performing the following tasks to the highest standards Supervise Front Desk staff to ensure smooth and effective operation during the assigned shift Communicate effectively both verbally and in writing to provide clear directions to staff Assign and instruct Guest Service Agents in the details of work observing their performance and encouraging improvements Use creative management skills to solve guest and team member problems ensuring compliance with company standards to ensure consistent high-quality guest relations Manage desk resolve guest concerns handles emergencies and other challenges that may occur during the assigned shift implementing resolutions by using discretion and judgment Greet customers immediately with a friendly and sincere welcome using a positive and clear speaking voice Listen to and understand requests issues and situations from both guests and team members Regular attendance in conformance with the standards established by Hilton from time to time Work varying schedules to reflect the bu

📌 Front Office Associate (Jaipur)
🏢 HILTON
📍 Jaipur