About the Team
The Cybersecurity Product Engineering Team designs, develops, and operates strategic platforms that support security posture visibility, operational intelligence, enterprise risk management, and secure engineering outcomes.
The team works at the intersection of cybersecurity, cloud engineering, data engineering, site reliability engineering, and artificial intelligence. Reliability and operational excellence are central to how we deliver secure, resilient, scalable services to global stakeholders.
About the Role
We are seeking a highly motivated Lead Site Reliability Engineer (SRE) Support Engineer (3P) to join the Cybersecurity Product (Software) Engineering Team. This role is responsible for maintaining the reliability, availability, and operational performance of critical cloud-native services running in Microsoft Azure currently, with potential to extend to AWS, GCP Cloud Service Providers.
This is a full-time night-shift role (9:00 PM to 6:00 AM IST) supporting US business hours. While office presence requirements can be discussed,



candidates must be based in Hyderabad and available to work from the Hyderabad location as needed.

The successful candidate will partner with software engineers, platform engineers, data engineers, and cybersecurity stakeholders to support production services, manage incidents, improve observability, automate repetitive work, and drive continuous operational improvement. The ideal candidate combines solid troubleshooting skills with an ownership mindset and practical experience using AI-assisted engineering tools.
TECHNICAL JOB DESCRIPTION

Own and manage DevOps pipelines for the platform across application code, data, RAG, and ML workloads; build and enhance pipelines as needed to improve reliability, automation, and deployment efficiency.
Provide hands-on Production Support for product with clear, timely incident updates that summarize impact, investigation status, mitigation, and next actions.
Drive incidents thro

📌 Lead SRE (Hyderabad)
🏢 providence
📍 Hyderabad