Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible We are renowned for our technical excellence and leading innovations and for making a difference to our clients and society Our workplace embraces diversity and inclusion - it s a place where you can grow belong and thrive Your day at NTT DATA The Managed Services Cross Technology Engineer L2 is a developing engineering role responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational Through the proactive monitoring identifying investigating and resolving of technical incidents and problems the Managed Services Cross Technology Engineer L2 is able to restore service to clients The primary objective of this role is to proactively review client requests or tickets and apply technical process knowledge to resolve them without breaching service level agreement SLA The Managed Services Cross Technology Engineer L2 focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud Security Networking Applications and or Collaboration etc This role may also contribute to support on project work as and when required What you ll be doing Key Responsibilities Bachelor s degree in information technology Business Administration or related field Master s degree preferred Minimum of 4 years of experience in asset management Strong understanding of asset management principles methodologies and best practices Proficiency in using asset management tools and software to track manage and optimize asset inventory Robust analytical and problem-solving skills with the ability to analyze asset-related data and trends Effective communication skills both written and verbal with the ability to convey technical concepts to non-technical stakeholders Knowledge of regulatory requirements and industry standards related to asset management Strong business a

📌 Senior Engineer (Mumbai)
🏢 NTT Data
📍 Mumbai