People Business Coordinator (Hyderabad)

People Business Coordinator (Hyderabad)

13 Aug
|
Cornerstone OnDemand
|
Hyderabad

13 Aug

Cornerstone OnDemand

Hyderabad

This job is with Cornerstone OnDemand, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ business community. Please do not contact the recruiter directly. Job Title:People Business Coordinator - India Location:Hyderabad Role Overview: The People BusinessCoordinator will support the India People Advisory team in delivering seamlessHR operations and employee experience. This role will be heavily aligned withticketing systems (ServiceNow), employee lifecycle management, and business-facingHR coordination. You will act as akey enabler between employees, managers, and the People Advisory team, ensuringefficient query resolution, process execution, and data-driven support for HRinitiatives across India. In this role you will 1. ServiceNow& Employee Query Management Manage and resolve employee queries through ServiceNow within defined SLAs. Categorize, track, and analyze tickets (policy, process, payroll, benefits, etc.). Ensure high-quality and consistent responses aligned with company policies.



Identify recurring themes and partner with Advisory team for process improvements. 2. EmployeeLifecycle Management onboarding, internal movements, and exit processes. Ensure timely documentation. Track onboarding experience and support Current Hire Orientation (NHO) coordination. Ensure smooth offboarding including access revocation and compliance checkpoints. 3. Advisory& Business Coordination Support People Advisors in managing business requests and employee cases. Coordinate critical conversations, employee meetings, and follow-ups. Assist in executing organizational changes, communication rollouts, and employee notifications. Partner with managers for policy clarifications and basic people-related guidance. 4. Data,Reporting & Insights Maintain accurate employee data across systems (ServiceNow, HRIS, etc.) Generate reports on: Ticket volumes & resolution timelines RTO adherence Attrition and onboarding metrics. Support dashboards (Power BI)

📌 People Business Coordinator (Hyderabad)
🏢 Cornerstone OnDemand
📍 Hyderabad

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