This job is with Standard Chartered Bank, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ business community. Please do not contact the recruiter directly. Job Summary • Managing a team of 8-10 RMs for Start-up, E-Commerce, & New Age Banking for west region. Acquire and manage liability customers with focus on CMS, Foreign exchange transactions, Managed Investments & Insurance. Team would acquire and manage portfolio of liability customers with CMS and foreign exchange transactions with the objective of building a CA portfolio, providing superior service and deepen relationships to increase wallet share · Key products: o Liability Current Accounts from New Age business, Start Up & E-commerce sectors o Deposit Accounts o CMS and o FX Products Managed Investment & Insurance Key Responsibilities Strategy • Meet the business objectives initiated by the respective country Business Banking Segment • Customer focused need-based selling • Deepen customer relationship and maximize penetration Business • Achieve MOM Business targets (NTB and NSR)



as per Performance scorecard. • Segment focus, customer focused needs-based selling • Being a Business Banking Acquisition RM, focus has to be on acquiring current HV customer relationship and fulfilling needs with respect to Liabilities, Trade & Forex for such customers as mandated by the Bank. It will also involve deepening these relationships by cross-selling various product Processes • Operational quality - Error free customer application & documentation • Responsive and responsible selling • Practice appropriate sales and marketing skill • Ensure nil Customer complaints People & Talent • Build a transparent and collaborative culture in which TTVC are based on support of Client Income with specific performance metrics on the Bank's values. Risk Management • Conduct CDD, MLP & TCF diligently • Zero tolerance - Fraud, Mis-selling • Attend training, acquire knowledge and apply to job function •

📌 Associate Director (Mumbai)
🏢 Standard Chartered Bank
📍 Mumbai