This job is with Standard Chartered Bank, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ business community. Please do not contact the recruiter directly. Key Responsibilities • Deliver quality service while carrying out the following transactions among others for customers: • Cash deposits • Cash withdrawals • Demand draft/pay order instructions - accepting and processing • Accepting instructions for FD breaks • Effecting internal account to account transfers • Accepting and processing stop payment instructions • Ensure that all of the above services are delivered with accuracy and warmth • Assist in Service Delivery by ensuring timely service to customers so customer traffic is efficiently managed. Recommend workflow changes for customer service with greater efficiency and effectiveness. • General Reconciliation and Compliance Activities at their level, which may typically include: • Dual control of Cash functions • Control of Security stationary • Review of processing entries and vouchers • Sales Referrals: where relevant,



identify prospects for cross-selling from observation of customer transactions and highlight the same to sales staff • Contribute to branch performance through referrals, effective customer service, effective operations controls • He/She is aware of bank's Mis-selling & Sales Policies and ensure adherence all the times. • Educating customers about alternate banking channels so specific transactions can be migrated to net banking, phone banking, ATMs, etc. • Ensure he/ she is fully aware of all the policies and procedures issued in relation to ORMA, Group Code of Conduct, KYC/CDD/EDD and Money laundering prevention. He/she must ensure compliance with these policies and procedures on an ongoing basis. Any suspicious transaction must immediately be reported to the supervising officer. • Premises management in areas of merchandising, housekeeping as well as store management. Branch upkeep and maintenance •

📌 Universal Banker (Hyderabad)
🏢 Standard Chartered Bank
📍 Hyderabad