This job is with Standard Chartered Bank, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ business community. Please do not contact the recruiter directly. Job Summary The GCFO Process Excellence Enablement Tower Lead is accountable for defining and delivering the strategic vision, mandate, and priorities of the GCFO Process Excellence Enablement Tower, ensuring it operates as an integrated, cohesive function that bridges strategy and execution to drive Process Excellence across GCFO aligned to the bank's process standards. This role will be responsible to: • Drive alignment between the GCFO Process Excellence Lead, Global Process Owners (GPOs), and delivery teams, translating strategy into a prioritised, resourced portfolio of initiatives and ensuring effective governance across intake, prioritisation, and execution • Establishing transparent operating models and ways of working, managing demand and resource allocation, and ensuring continuous improvement to deliver scalable,



sustainable transformation outcomes across GCFO processes resulting in improved risk and control, increased effectiveness and enhanced colleague experience. Key Responsibilities Set Tower vision, mandate and priorities • Turn Process Excellence strategy into a coherent vision for the Enablement Tower • Own and refine the vision and report progress to GCFO Process Excellence Lead • Lead the development of funding requirements and business cases for Enablement Tower investment Lead Enablement Tower Team • Set clear expectations for each role within the Enablement Tower • Run agreed cadence and regular Tower retrospectives to continuously improve how the team works together • Resolve cross-role conflicts and escalations within remit • Own escalations up to GCFO Process Excellence Lead Thought leadership • Explore new ways of driving transformation and agentification of the GCFO processes and bring in outside in perspectives for GCFO Stakeholder Engagement • Own

📌 Lead, Process Excellence Enablement Tower (Chennai)
🏢 Standard Chartered Bank
📍 Chennai