This job is with Kyndryl, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ business community. Please do not contact the recruiter directly. Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive workplace where your well-being is prioritized and your potential can thrive. The Role The Role: You are the offshore specialist leader for tenant‑to‑tenant SharePoint/OneDrive/Teams content migration. You provide technical authority, escalation support and delivery patterns for the Scale squads and the Factory. Your success is measured by reducing exceptions,
accelerating resolution of complex ODSP/Teams content issues and providing repeatable runbooks and "known fix" patterns that enable industrial execution. You will typically align to one region (Europe, Americas, or Asia) and adapt working hours accordingly, while maintaining common standards across the global programme. Key Responsibilities: - Act as the ODSP/Teams migration technical authority for your aligned region; provide escalation support to Scale and Factory teams. - Define and maintain ODSP/Teams migration runbooks, validation gates and remediation playbooks. - Support wave planning by identifying high‑risk sites/OneDrives/Teams content and defining mitigation actions- Troubleshoot complex migration failures (permissions, sharing, metadata, large libraries, throttling, file blocks). - Provide guidance on Teams‑associated file dependencies and cutover sequencing constraints. - Ensure evidence capture is complete and consistent for migration acceptance and audit readiness. - Maint